Abandoned Cart Flow Klaviyo: POD Setup Guide

Table of Contents

1. Why POD Sellers Need This Flow First
2. Two Triggers: Checkout Started vs. Added to Cart
3. Pre-Setup Checklist
4. Step-by-Step: Build the Flow in Klaviyo
5. The 3-Email Sequence (Timing + Content)
6. POD-Specific Optimizations
7. Filters and Splits That Lift Revenue
8. Smart Sending and Flow Coordination
9. Mobile-First Design: The Step Most Guides Skip
10. Cohort-Based Timing: Stop Using One-Size-Fits-All Delays
11. Tracking Gaps: The Silent Revenue Killer
12. What to Test First
13. Automate the Build With PodVector AI
14. FAQs

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Why POD Sellers Need This Flow First

Every visitor you pay for through Meta or Google represents real ad spend. When they drop off at checkout, that spend is sunk — unless you have a recovery mechanism. According to Klaviyo's own help documentation, an abandoned cart flow is a message or sequence of messages sent to someone who added an item to their shopping cart but failed to complete the purchase.

Cart abandonment is a near-universal ecommerce problem. According to Trackbee's 2026 analysis of Klaviyo abandoned cart flows, the average abandoned cart rate sits at 70–80%. For a POD store where your margin is already compressed by fulfillment costs, letting that traffic walk away without a follow-up is the fastest way to kill profitability.

According to SyncSpark's 2026 Klaviyo setup guide, a well-configured abandoned cart flow recovers a meaningful portion of those lost sales by reminding the shopper, removing friction, and — in the last touch — offering a small incentive. These shoppers already showed purchase intent, which means they convert at far higher rates than cold traffic.

One critical limitation to know upfront: Klaviyo can only send recovery emails to shoppers it can identify — logged-in or cookied visitors who've previously submitted their email. Anonymous visitors — often the majority of your traffic — never enter the flow at all. This is why flow optimization and identification coverage both matter. You can build a perfect 3-email sequence and still miss a large portion of abandoned carts from anonymous visitors.

With a well-crafted abandoned cart flow, you draw high-intent shoppers back to the checkout page. Connecting this flow to your broader ad spend picture — especially Meta and Google — is a natural fit for the ad fatigue in ecommerce guide and the ad fatigue detection and solutions guide.

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Two Triggers: Checkout Started vs. Added to Cart

According to Klaviyo's documentation, the two most common trigger events for abandoned cart flows are Started Checkout and Added to Cart. According to Klaviyo's help documentation, the default Klaviyo abandoned cart flow is triggered by the Shopify Checkout Started event, whereas the Added to Cart flow targets more casual shoppers who have yet to start checkout.

Checkout is the stronger signal. According to Klaviyo's help documentation, Checkout Started fires when a shopper enters the Shopify checkout page and has already provided their email address — meaning Klaviyo can email them whether or not they are a subscribed contact. Intent is high, and recovery rate is meaningfully better than Added to Cart. Start with Checkout Started first.

Once that's running and generating revenue, add the Added to Cart flow for the earlier funnel slice. Running both in parallel is the ceiling on what you can recover from this channel. Build your abandonment flows in descending order of intent — checkout, added to cart, viewed product, then general site activity — and every lower-intent flow must stop when a stronger event occurs. Without coordinated filters, one shopper can enter browse, cart, and checkout flows during the same visit and receive several versions of the same reminder.

One naming note worth flagging: Klaviyo uses "Started Checkout" and "Checkout Started" in different contexts across their documentation. Always select the metric supplied by your Shopify integration rather than creating a custom event.

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Pre-Setup Checklist

Before you build anything in Klaviyo, confirm these four things are true:

1. Klaviyo is integrated with Shopify. According to Klaviyo's help documentation, because an abandoned cart flow sends messages based on a customer's activity in your store, you should integrate your ecommerce platform with Klaviyo first. After integrating your store, best-practice flows — including abandoned cart flows — are already populated in the Flows Library.

2. Shopify's built-in abandoned checkout email is disabled. According to Klaviyo's official documentation, you'll want to turn off any default platform abandoned cart messages to prevent duplicating messages to customers. In Shopify, go to Settings → Checkout → Abandoned checkout emails and disable it before activating your Klaviyo flow.

3. Behavioral tracking is on (for Added to Cart only). According to Klaviyo's help documentation, to enable this flow you'll need to enable the Klaviyo app embed and check the integration setting "Track behavioral events" in order to track the Added to Cart event in Shopify.

4. Smart Sending is turned OFF for these flows. Leaving Klaviyo's default frequency cap on for abandonment flows means a campaign email sent the same day can suppress your highest-intent recovery email. Turn Smart Sending off at the flow level before going live.

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Step-by-Step: Build the Flow in Klaviyo

Use Klaviyo's pre-built template — it's faster and already has the right defaults. Here's the full path:

1. In Klaviyo, navigate to Flows in the left sidebar.
2. Click Create Flow, then search for "Abandoned Cart."
3. Select a pre-built abandoned cart flow from the Flows Library. According to Klaviyo's documentation, these pre-built flows are ready to use and can be customized to fit your brand. Click into the "Prevent lost sales" goal section, then select an Abandoned Cart Reminder flow.
4. Choose email only or email and SMS. For most POD stores starting out, email-only is fine — add SMS later once the email sequence is proven.
5. Set your Trigger to the Checkout Started metric supplied by your Shopify integration.
6. Add your Flow Filters (see the Filters section below for the exact filters to use).
7. Turn Smart Sending off at the flow level.
8. Drag in your Time Delay, then your first Email block. According to Klaviyo's documentation, as a best practice set a time delay of at least 1 hour and 15 minutes to accommodate different sync timings.
9. In the email editor, drag in a Product Block and connect it to the event variables Klaviyo automatically attaches to the Started Checkout trigger. The standard syntax pulls from event.extra.line_items — display product image, name, price, and a link to the product page.
10. Preview every email in mobile view before activating — according to usekinetic.com's 2026 Klaviyo flows guide, over 60% of emails open on phones, and abandoned cart emails built and tested only on desktop consistently underperform.
11. Click Review and Turn On when you're ready to go live.

If you accidentally delete one of the dynamic cart blocks, you can re-add Klaviyo's standard Abandoned Cart Flow to your account from the Flows Library in the Browse Ideas tab.

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The 3-Email Sequence (Timing + Content)

A three-email sequence spread over 48–72 hours is the baseline for most stores. According to InboxArmy's 2026 guide on Klaviyo abandoned cart flows, a short sequence of two to three touches with small variations in subject lines, timing, or incentives usually outperforms a single reminder. Here's the recommended setup:

Email	Delay	Angle	CTA
Email 1	1–4 hours after trigger	"You left something behind" — show the exact cart items, no discount	Deep link to cart/checkout
Email 2	~24 hours after Email 1	Handle the objection (shipping cost? sizing uncertainty? print quality?) + social proof	Cart link + FAQ or size guide
Email 3	~48–72 hours after Email 2	Urgency nudge or social proof — optional small flat incentive	Cart link

For high-AOV products with longer decision cycles, a 4th email sent several days after abandonment may be justified — for lower-AOV products, 3 emails is sufficient and more than that risks annoying the shopper.

According to Klaviyo's documentation, the standard Abandoned Cart block will by default pull in all items someone has left in their cart, with a go-to-cart button unique to each ecommerce integration. You already know what they want — show it to them. Do not substitute generic best sellers.

One critical detail many guides miss: always link to the cart or checkout, never your homepage. Cart abandon emails should link to the cart; checkout emails should link to checkout. Always send people to the deepest funnel point they've already reached — sending a high-intent buyer to your homepage means sending them to your lowest-converting page.

A note on discounts: According to SyncSpark's 2026 Klaviyo guide, discounting too early trains your customers to abandon carts deliberately. For POD stores with thin fulfillment margins, deep-discount escalation can destroy margin without proportionally increasing recovery. According to shopexperts.com's July 2026 guide, a flat incentive in Email 3 tends to recover close to the same revenue as an escalating discount sequence at meaningfully better margin. Never put a discount in Email 1.

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POD-Specific Optimizations

Generic abandoned cart guides don't account for what makes POD stores different. Here's what to layer in:

Address the print quality objection. POD shoppers who don't know your brand often drop off because they're unsure about print quality, fabric feel, or whether the design will look as good in person. Your Email 2 is the place to include a short "here's how we print" note and real customer photos. According to SyncSpark's 2026 setup guide, including two to three customer reviews of the cart product — ideally pulled dynamically from your review app — along with specific product benefits the shopper may not have read on the product detail page is the recommended Email 2 structure. Social proof directly targets the trust gap that stops first-time POD buyers.

Be careful with discounts. In POD, your margin is already thin from fulfillment costs. Before you drop a discount code into Email 3, know your numbers. Use urgency or social proof before reaching for a coupon. For margin-aware pricing strategy, see the A/B price testing guide.

Think about shipping costs as the main objection. According to SyncSpark's 2026 guide, if your category has friction around shipping, address it explicitly in Email 2 — and free shipping is the best incentive for stores where shipping cost is the primary friction. If you have a free-shipping threshold, remind shoppers of it. Victor (PodVector AI's AI employee) can also raise your free-shipping threshold as a Shopify-side action if your data suggests it would improve conversion.

Pair with browse abandonment. A browse abandonment flow catches earlier-funnel shoppers the cart flow never sees. Build it after your cart flow is live and optimized. For returning buyers, loyalty rewards or cross-sell recommendations help maximize order value — add those in a post-purchase flow, which Victor can also draft and build in Klaviyo.

Connect flow performance to ad spend. Your abandoned cart flow is recovering shoppers you paid to acquire. Understanding whether Meta or Google drove a higher-quality abandoner — one who's more likely to convert via email — is a meaningful attribution insight. For how ad creative quality affects the shoppers reaching your cart in the first place, see the ad creative fatigue guide and the ad fatigue in Meta ads guide.

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Filters and Splits That Lift Revenue

Filters prevent the wrong people from receiving the flow. Splits let you serve different messages to different segments. Both are essential.

Required flow filters (Checkout Started flow):

• Placed Order zero times since starting this flow — stops buyers from receiving cart emails after they've already purchased. According to Klaviyo's documentation, profile filters are checked again before each message sends, so a shopper who purchases during a delay will be skipped at the next step. Sending a cart email to a customer who already completed the purchase destroys brand trust — and this filter is native in Klaviyo but must be deliberately configured.
• Started Checkout zero times since starting this flow (for Added to Cart flows only) — prevents overlap with your Checkout Started flow.

Required flow filters (Added to Cart flow):

• Has not placed order since entering this flow
• Has not started checkout since entering this flow

According to shopexperts.com's July 2026 guide, missing the "placed order" filter is one of the most common and expensive configuration mistakes — and embarrassing when caught by a customer who already purchased. Build filters on every lower-intent flow that exit the profile when a stronger-intent event fires.

Optional conditional split — new vs. returning customers: Adding a conditional split to segment past buyers from new prospects lets you serve personalised messaging that increases conversions — returning customers respond to reminders and product recommendations, while new prospects respond better to urgency with social proof or a modest discount. A conditional split in your flow lets you serve both with targeted messaging.

Re-entry suppression: You can suppress anyone from re-entering a flow within a specific time window. For the Checkout Started flow, set this at 30–60 days depending on your cadence strategy. For the Added to Cart flow, a shorter 7-day window keeps the funnel tight.

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Smart Sending and Flow Coordination

This is the section most POD guides skip entirely — and it's where a significant amount of recovery revenue leaks.

Turn Smart Sending off. Smart Sending is Klaviyo's global frequency cap that prevents a profile from receiving more than one email within a set window (default: 16 hours). Leaving it on in abandoned cart and abandoned checkout flows means a campaign email sent the same day can suppress your highest-intent recovery email — one of the most expensive configuration mistakes you can make. Turn Smart Sending off at the flow level for all abandonment sequences.

Coordinate your flows. Build your abandonment flows in descending order of intent: checkout, added to cart, viewed product, then general site activity. Every lower-intent flow must stop when a stronger event occurs. The fix: build filters on every lower-intent flow that exit the profile when a stronger-intent event fires. The priority order is: checkout abandonment → added to cart → browse abandonment → site abandonment.

Dynamic cart blocks. Every email should show the shopper exactly what they left behind — the actual image, the actual price, and a one-click button back to their cart. According to Klaviyo's documentation, the standard Abandoned Cart block pulls in all items left in the cart, with a go-to-cart button unique to each ecommerce integration. This is what separates Klaviyo's abandonment emails from generic broadcast campaigns. If you modify the block to limit items displayed, test whether showing the full cart or just the top item lifts clicks for your audience.

SMS timing compliance. Klaviyo's US guidelines for cart abandonment specify that the message must be sent within 48 hours of the event and recommend limiting the flow to one SMS per recipient. Always honor quiet hours. When you do add SMS, place it as a parallel branch before Email 1. According to shopexperts.com's July 2026 guide, stores running email-only abandoned cart flows are leaving meaningful recovery on the table — SMS is increasingly table stakes for serious ecommerce email programs.

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Mobile-First Design: The Step Most Guides Skip

This subtopic appears consistently in the current top-ranking guides and is absent from most DIY setups.

According to usekinetic.com's 2026 Klaviyo flows guide, over 60% of emails open on phones — and according to shopexperts.com's July 2026 guide, abandoned cart emails built and tested only on desktop consistently underperform. The mobile version is what actually gets read, yet most store owners preview their flows on desktop and call it done.

What this means practically for your Klaviyo build:

• Use a single-column layout. Two-column product grids collapse poorly on small screens.
• Make your CTA button full-width (or close to it) and at least 44px tall — large enough for a thumb tap.
• Keep your headline under 50 characters so it doesn't wrap awkwardly on a 375px viewport.
• Preview every email in Klaviyo's built-in mobile preview before activating, and send a test to a real phone before going live.
• Product images should be square or portrait — landscape images shrink to illegible size on mobile.

For POD stores in particular, product image quality is a trust signal. A product image that looks blurry or incorrectly cropped on mobile actively undermines the purchase decision you're trying to recover. Get it right before the flow goes live, not after.

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Cohort-Based Timing: Stop Using One-Size-Fits-All Delays

Most guides tell you to send Email 1 at "1 hour" or "4 hours" without explaining that the right answer depends on your store's AOV and your shoppers' decision cycles. According to InboxArmy's 2026 guide, the message to someone leaving a $25 cart shouldn't be the same as a $250 one. The practical framework: anchor your timing on AOV to size the consideration window rather than copying a generic delay.

• Low AOV: Faster follow-up works. These are impulse-adjacent purchases — the intent decays quickly. Email 1 at 1–2 hours, Email 2 at 24 hours, Email 3 at 48–72 hours.
• Mid AOV: Standard 1–4 hour window for Email 1 with the 24/48-hour cadence for Emails 2 and 3.
• High AOV: Shoppers need more consideration time. Email 1 at 2–4 hours, Email 2 at 24–48 hours, Email 3 at 3–5 days. A 4th email several days out is justified for high-ticket products with longer decision cycles.

The right metric to optimize for is revenue per recipient (RPR) — not open rate or click rate in isolation. RPR is total revenue attributable to a message divided by deliveries; it balances conversion lift against reach and keeps timing decisions grounded in dollars. Run your timing A/B test by splitting recipients across delay variants and comparing RPR, not just who opened.

Note that regardless of AOV cohort, Klaviyo recommends a minimum delay of at least 1 hour and 15 minutes to accommodate sync timing differences between Shopify and Klaviyo.

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Tracking Gaps: The Silent Revenue Killer

This is a subtopic that most abandoned cart guides overlook entirely — and for many stores, fixing it substantially increases the revenue the flow generates without changing a single email.

According to Trackbee's 2026 analysis, Klaviyo abandoned cart flows underperform when events go missing — the Started Checkout and Added to Cart events that trigger them are sent by browser-side tracking scripts. According to Trackbee's 2026 analysis, when those scripts don't run correctly (due to ad blockers, iOS privacy restrictions, or script failures), the events never reach Klaviyo, and the result is a flow that looks fine in your dashboard while quietly missing the majority of its potential triggers.

The fix is server-side event tracking. According to Trackbee's 2026 analysis, server-side tracking captures those events reliably and can recover substantially more abandonment revenue. When you implement it, you'll typically see a clear increase in Klaviyo "Started Checkout" and "Added to Cart" event volume within the first 24–48 hours, with flow trigger counts and email sends increasing proportionally.

For POD sellers, this is especially important because you're driving paid traffic from Meta and Google — every ad dollar that brings a shopper to your store and then loses the trigger event is doubly wasted. Before you optimize your email copy, confirm your event tracking is firing reliably. You can verify this in Klaviyo's Activity Feed under the profile of a test shopper.

A quick diagnostic: look at your abandoned cart flow's "Emails sent" metric and compare it to the number of Klaviyo profiles who reached checkout. If only a small percentage triggered the flow, confirm that your flow settings aren't overly restrictive before assuming a tracking issue — but if settings look fine, tracking loss is the most likely cause.

Server-side tracking setup is outside Klaviyo's native scope — it requires a third-party integration or custom implementation. But if your flow's send volume looks low relative to your traffic, this is the first place to investigate. For how tracking gaps on the paid side compound the problem, see the ad fatigue statistics guide.

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What to Test First

Don't optimize everything at once. Run one test at a time and let it reach statistical significance before moving on. Use revenue per recipient (RPR) as your north-star metric — not open rate.

Test 1 — Initial delay. The first split to run is 1 hour vs. 4 hours. According to Klaviyo's documentation, as a best practice set a time delay of at least 1 hour and 15 minutes to accommodate different sync timings — not immediate, not overnight. According to InboxArmy's 2026 guide, Klaviyo itself recommends a 4-hour delay for the first email as a starting point, but the right answer depends on your business, products, and customers.

Test 2 — Subject line. Your subject line determines whether the email gets opened. Try urgency ("Your cart is expiring") vs. curiosity ("Did something go wrong?") vs. plain ("You left this behind").

Test 3 — Incentive in Email 3. Test whether including a discount code in Email 3 improves net revenue — not just conversion rate. A higher conversion rate with a coupon can still mean lower profit per order for a POD store. Know your margin floor first. According to shopexperts.com's July 2026 guide, a flat incentive tends to recover close to what an escalating discount sequence does, at meaningfully better margin. Never put a discount in Email 1.

Test 4 — Email 2 objection angle. Rotate between: shipping objection, print quality reassurance, and social proof (reviews). According to SyncSpark's 2026 guide, including reviews pulled dynamically from your review app is the recommended approach, as social proof directly targets the trust gap that stops first-time POD buyers. Whichever angle wins tells you what's really stalling your buyers.

Test 5 — Number of emails. Start with three emails over 48–72 hours. Let it run, then use Klaviyo's branching feature to test whether a 4th email adds net revenue or just unsubscribes. A 4th email only makes sense for high-ticket products with longer decision cycles.

Test 6 — SMS as a parallel branch. Once your email sequence is proven, add SMS as a parallel branch before Email 1. Klaviyo's US guidelines specify limiting the flow to one SMS per recipient and honoring quiet hours. For POD stores with ad-spend pressure, see the Advantage+ Shopping Campaign guide and the ad fatigue in Meta ads guide for how fatigue on the paid side interacts with email recovery rates.

Test 7 — Mobile vs. desktop layout. According to usekinetic.com's 2026 Klaviyo flows guide, over 60% of emails open on phones. If you haven't already A/B tested a mobile-optimized single-column layout against your current template, run this test — it's one of the highest-leverage changes for stores that built their emails on desktop.

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Automate the Build With PodVector AI

Building and optimizing a Klaviyo abandoned cart flow manually takes hours. PodVector AI is a POD labor automation platform whose AI employee, Victor, reads your live Shopify and Klaviyo data and can actually build your abandoned cart flow for you — with your approval before anything goes live.

Victor reads your store data across Shopify, Meta Ads, Google Ads, Printify, Printful, and Klaviyo, then proposes a next move. For abandoned cart flows, he drafts the full sequence inside Klaviyo and surfaces it for your review. You approve or reject — he never acts without you. Every material action waits on your sign-off.

This means you get a production-ready abandoned cart flow built by an AI employee who has already read your actual store data, not a generic tutorial. It's POD-specific from the start — and Victor already sees your Meta ad spend alongside your store data, so he knows how much you've paid to acquire the traffic you're trying to recover.

Victor can also draft and build your welcome flow and post-purchase flow in Klaviyo — the natural next steps after your abandoned cart sequence is live. For the full picture of what Victor can do across your POD store, see the PodVector AI POD strategy guide. For how AI can automate broader ecommerce decisions beyond email, see the AI agents for ecommerce guide.

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FAQs

What triggers a Klaviyo abandoned cart flow?

According to Klaviyo's documentation, the default abandoned cart flow is triggered by the Checkout Started metric. On Shopify, you can also use the Added to Cart metric for earlier capture — running both simultaneously lets you recover the most potential revenue. Klaviyo uses "Started Checkout" and "Checkout Started" in different contexts; always select whichever metric your Shopify integration supplies rather than creating a custom event.

How many emails should a Klaviyo abandoned cart flow have?

According to InboxArmy's 2026 guide on Klaviyo abandoned cart flows, a short sequence of two to three touches with small variations in subject lines, timing, or incentives usually outperforms a single reminder. A 4th email only makes sense for high-ticket products where the decision cycle is longer — for lower-AOV products, 3 emails is sufficient and more than that risks annoying the shopper. Start with three, optimize them fully, then test a fourth only if your data supports it.

Should I disable Shopify's built-in abandoned checkout emails?

Yes. According to Klaviyo's official documentation, you'll want to turn off any default platform abandoned cart messages to prevent duplicating messages to customers. In Shopify, go to Settings → Checkout → Abandoned checkout emails and turn it off before activating your Klaviyo flow.

How is a Klaviyo abandoned cart flow better than Shopify's default?

According to Klaviyo's documentation, Klaviyo allows much more customization and targeting than your ecommerce platform's default abandoned cart flow. In Klaviyo, you can fully customize the content of the email and SMS, add multiple messages, and branch the flow based on things like the value of the item in the cart, and much more. You can also coordinate it with your browse abandonment and post-purchase flows in ways Shopify's native tooling doesn't support.

Should I turn off Smart Sending in my abandoned cart flow?

Yes. Klaviyo's default frequency cap can suppress your highest-intent recovery email if a campaign email was sent the same day. Turn Smart Sending off at the flow level for all abandonment sequences — this is one of the most common and expensive configuration mistakes in Klaviyo setups.

Can I offer a discount in my abandoned cart emails?

You can, but for POD stores you should check your margin first. POD fulfillment costs are fixed per item, so a discount can erase profit entirely on lower-ticket products. Use urgency or social proof in your first two emails and only test a discount in Email 3 if the first two aren't recovering enough carts. According to SyncSpark's 2026 guide, discounting too early trains your customers to abandon carts deliberately — never put a discount in Email 1. For margin-aware pricing strategy, see the A/B price testing guide.

How does the Added to Cart flow differ from the Checkout Started flow?

According to Klaviyo's documentation, the Checkout Started flow targets shoppers who have already entered their information and progressed into the purchase process — the strongest observable abandonment signal. The Added to Cart flow targets more casual shoppers who have yet to start checkout. The Added to Cart audience is broader and lower-intent, so expect lower conversion rates — but you'll reach shoppers the Checkout Started flow never sees.

What is the coverage limitation of Klaviyo abandoned cart flows?

The flow's biggest limitation is not email quality — it's coverage. Klaviyo can only send recovery emails to shoppers it can identify (logged-in or cookied visitors who've previously submitted their email). Anonymous visitors — often the majority of your traffic — never enter the flow at all. This is why getting your Klaviyo list-growth and identification strategy right matters as much as optimizing the flow itself. It's also why server-side event tracking (see the section above) is worth investigating if your send volumes look low relative to your store traffic.

Why is my abandoned cart flow sending fewer emails than expected?

According to Trackbee's 2026 analysis, the most common cause is tracking loss — browser-side scripts that send Started Checkout and Added to Cart events to Klaviyo often fail due to ad blockers, iOS privacy settings, or script errors. The result is a flow that looks fine in your dashboard while quietly missing a large portion of its potential triggers. Check your Klaviyo Activity Feed for event volume against your known traffic, and investigate server-side tracking if the numbers don't match.

What timing should I use for each abandoned cart email?

Anchor your delay strategy on AOV: lower-AOV stores benefit from faster follow-up (Email 1 at 1–2 hours), while higher-AOV stores can push Email 1 to 2–4 hours and extend the full sequence over 3–5 days. The metric to optimize is revenue per recipient (RPR), not open rate. Regardless of AOV, Klaviyo recommends a minimum delay of at least 1 hour and 15 minutes to accommodate sync timing differences. According to InboxArmy's 2026 guide, Klaviyo itself recommends a 4-hour delay as a common starting point — but the right answer depends on your specific business and products.

Can PodVector AI build my Klaviyo abandoned cart flow for me?

Yes. PodVector AI's AI employee, Victor, can draft and set up your Klaviyo abandoned cart flow as one of his available write actions. He reads your live Shopify and Klaviyo data, proposes the flow structure, and builds it only after you approve. Victor never acts autonomously — every change waits on your sign-off. He can also build your welcome flow and post-purchase flow in Klaviyo once your abandoned cart sequence is running. For more on what Victor can automate across your POD store, see the AI agents for ecommerce guide.